Welcome to 9jaconnects! We are here to assist you with any questions or issues you may have while using our dating app. Our dedicated support team is available to provide prompt and helpful assistance to users in Nigeria and abroad, including the UK, Canada, USA, Europe, and Australia.
Contact Options:
In-App Support:
- You can reach out to us directly through the app. Simply navigate to the Support or Help section within the app settings to send us a message. Our support team will respond to your inquiries as quickly as possible.
Email Support:
- For non-urgent inquiries or detailed assistance, you can email us at [support email]. Please include your username and a detailed description of the issue you are experiencing so that we can assist you efficiently.
FAQs and Help Center:
- We have compiled a comprehensive list of frequently asked questions (FAQs) and helpful articles in our Help Center. You can access this resource through the app or our website www.9jaconnects.com to find answers to common questions about using 9jaconnects.
Social Media:
- Stay connected with us on our official social media channels Instagram @9jaconnects Facebook 9jaconnects,. While these platforms are primarily for updates and announcements, you can also send us direct messages for support-related inquiries.
Operating Hours:
Our support team operates during regular business hours based on the Nigerian time zone (WAT). Responses to inquiries outside of these hours may experience a slight delay, but we strive to address urgent matters promptly.
Feedback:
We value your feedback and suggestions to improve our app and service. Please feel free to share your thoughts with us through any of the support channels mentioned above. Your input helps us enhance the 9jaconnects experience for all users.
Thank you for choosing 9jaconnects. We are committed to providing you with a safe and enjoyable dating platform, wherever you may be.